
Operations
James has been working in the pool & spa industry for the last 21 years. Working as the lead technician, service manager and operations manager for 6 different companies over the years. James has worked directly with all of the major brands throughout his career. If you have a question about anything pool or hot tub related, James has the answer!
Service
Matt has been working in the pool & spa industry with James for the last 4 years, while new to the industry Matt is fully dedicated to the highest level of repair and customer service . MR. 5 Star Service, give Matt a call and you will see the care and attention he has for our valued customers.
4201 - Trio 3 Month Kit $132.75
Water balancing and cleaning service for your pool or hot tub. One time emergency help or ongoing scheduled maintenance, you can count on crystal clear, safe and fresh water after our professional water treatment.
Service and repairs to all brands of Hot Tubs. With over 25 years of expertise behind our service team you can count on us to deliver efficient and reliable repairs to all of your equipment.
Pool service to both residential and commercial pools. Maintenance services, emergency leak repairs, liner replacement and patching. We are familiar with VIHA pool operations regulations and can ensure your pool complies with the requirements to pass health board inspection.
Water balance check and adjustment
Filter(s) soaked with cleaner and rinsed
Seats and floor vacuumed
Water surface skimmed
Water line wiped and cleaned
Cover wiped and cleaned
Detailed report of levels and services performed emailed with invoice.
All required water care products are included.
Water balance check and adjustment
Sand Filter backwash and rinse
Water line and steps brushed
Full vacuum of pool
Detailed report of levels and services performed emailed with invoice.
Pool water care products can be supplied at additional cost, the standard charge for this service is based on customer supplied water care products.
Includes:
Removal of filters
Soaking with filter cleaner
Rinse and inspection of pleats
Re-Install and prime / start up of system
Report showing pics of filter condition along with pressure reading emailed with invoice.
Hot Tub
Water balance check and adjustment
Filter(s) soaked with cleaner and rinsed
Seats and floor vacuumed
Water surface skimmed
Water line wiped and cleaned
Cover wiped and cleaned
All required water care products are included.
Pool
Water balance check and adjustment
Sand Filter backwash and rinse
Water line and steps brushed
Full vacuum of pool
Detailed report of levels and services performed emailed with invoice
Pool water care products can be supplied at additional cost.
All completed service include a 6 month warranty and a full detailed report of voltage, amperage and condition of components emailed with invoice.
In the event of having to order parts or any repairs requiring more than one visit to complete the first hour of service will be billed out at the reduced rate of $100 for diagnostic time.
Service & Repairs booked more than 50kms from Nanaimo will be billed a travel charge to and from job location.
Service & Repairs to island locations requiring ferry travel will be charged a flat rate of $75 plus cost of travel onto the ferry.
*We stock most common parts but sometimes there will be a special order required to complete a repair.
Vancouver Island British Columbia, Canada
Call or Text James 250-268-6987 Matthew 587-893-9314
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